Street naming and numbering privacy statement

Why we collect information about you?

Street naming and numbering is a statutory function Cheltenham Borough Council provides in exercise of its powers and duties under the Public Health Act 1925 (street naming) and Town Improvement Clauses Act 1847 (building numbering). We collect your information to process your application to amend an existing address or to register new addresses. Application form types are:

  • Category 1 – Changes to an existing postal address
  • Category 2 – Developments not requiring a new street
  • Category 3 – Developments requiring a new street naming and numbering
  • Category 4 – Renaming an existing street

What information do we collect about you?

We require the below information from the freeholder of a property or development site. If you are not the freeholder please refer to our Street Naming and Numbering Policy for further information.

  • Name
  • Postal and email address
  • Contact telephone number
  • Confirmation that you are the sole or part Freeholder of the site. If the building is in multiple occupation or you are not the sole freeholder affected by the application we will require confirmation and contact details of all occupants and Freeholders.

Who do we share the information with?

  • Your personal information is not shared.
  • The only information shared with external and internal contacts (as listed below) is the postal address
  • External – Royal Mail, Emergency Service (Gloucestershire Police, Fire & Rescue and Ambulance), Land Registry, Valuation Office, Gloucestershire Highways, Ordance Survey, Severn Trent
  • Internal – Elections, Revenues, Place & Growth (Building Control, Planning, Enforcement, Licensing)

Is any information transferred to or stored on servers based outside the European Economic Area?

 No.

How long do we keep your information?

We keep a Street Naming and Numbering application, including your contact information, for seven years from the completion of the building construction.

Who do we collect from?

We collect the information from the Freeholder of a property or development site. If you are not the Freeholder we will require their written consent for your application and the contact details as listed. If the building is in multiple occupation or you are not the sole Freeholder affected by the application we will require confirmation and contact details of all occupants and Freeholders. For further information please refer to our policy guidance notes.

What are the consequences if we do not collect the data?

We are unable to complete your application to update an existing address or register a new address for use in the public domain (for example for inclusion on the Royal Mail Postal Address File and online services).

Are any decisions about you made by automatic means?

No.