Caroline Walker, Director of housing, customer and community services
Caroline Walker is the council’s Director of housing, customer services and communities.
Caroline’s responsibilities include:
- Equality, diversity, and inclusion
- Leading the management of council tenancies and response to reports of ASB
- Housing customer services and complaints
- Community investment delivery
- Sheltered housing for older people
- Safeguarding to prevent harm to residents and their families
- Cheltenham Serious Organised Crime and Exploitation group