Providing services for rough sleepers on behalf of the council

The 6 Gloucestershire district Councils, along with NHS Gloucestershire Clinical Commissioning Group and Gloucestershire County Council, jointly commission P3 to provide a range of services to support rough sleepers into accessing and maintaining accommodation.

In addition, the council commissions Cheltenham Borough Homes (CBH) to provide housing-related support to a small number of tenants who have a history of being entrenched rough sleepers.

P3 (People, Potential, Possibilities) is a registered charity and a company limited by guarantee, and incorporates The Rugby Portobello Trust and Amber Trust. 

Why information is collected about you

P3 and CBH (‘the Providers’) will collect personal data from you on our behalf in order to fulfil a range of functions as outlined below:

  • Reduce and prevent rough sleeping
  • Develop networks and pathways to assist rough sleepers into accommodation
  • Where appropriate, reconnect rough sleepers to their area of origin and support networks
  • Provide advice and assistance to ensure that rough sleepers do not have to live on or return to the streets
  • Verify rough sleeping numbers to inform partnership working and commissioning
  • Where appropriate, support activities to help reduce anti-social behaviour and improve community safety
  • Improve access to health care
  • Assist entrenched rough sleepers into education, training and/or employment

In most cases the Providers will provide these services to you on our behalf with your consent. The councils/the Providers can also collect personal data about you where it is in the public interest to so or there is a task vested in the councils, such as to prevent homelessness, reduce anti-social behaviour and/or promote safeguarding activities.

What information is collected about you?

The Providers will, on our behalf, collect personal information that may directly or indirectly identify you e.g. name, address, data of birth etc. The Providers may also ask for sensitive personal data which is known as “special categories of personal data” e.g. information about health, religion etc.

Who do we share the information with?

The Providers may, on our behalf, share personal data with other organisations that are involved in your care, support or treatment. In most cases P3 will share this information with your consent. The The Providers can also share personal data about you where it is in the public interest to so or there is a task vested in the councils, such as to prevent homelessness, reduce anti-social behaviour and/or promote Safeguarding activities.

Is any information transferred to or stored on servers based outside the European Economic Area?

No.

How long do we keep your information?

P3 will store your personal data, including support plans/risk assessments, for seven years following the last contact P3 has had with you.

Please go to the Cheltenham Borough Homes website for information about who CBH collects information from on our behalf.

Who do we collect information from?

The Providers will collect information from you on our behalf via the Support Plan/Risk Assessment and potentially from other  sources such as partner agencies, statutory services, friends and relatives,  as necessary, in order to inform your ongoing support.

What are the consequences if we do not collect the data?

The Providers may be unable to provide services for you on our behalf. The councils will not be able to monitor homelessness or safeguarding issues or reduce anti-social behaviour.

Are any decisions about you made by automatic means?

No.