Housing loans and grants privacy statement

Why we collect information about you

We collect information about you to assess if you meet the eligibility criteria as set out in the council's housing and homeless strategy when you apply for a loan or grant from the council.

What information we collect about you?

  • Name and address.
  • National insurance number and date of birth.
  • Medical information.
  • Detail about your household
  • Proof of occupancy or ownership.
  • Proof of income, savings, capital investments and benefits.

Who do we share information with?

  • Housing Benefits/Council Tax.
  • Department for work and Pensions
  • Go Shared Services.
  • Your chosen agent, surveyor or and contractor.
  • Your Landlord.
  • Planning and Building Control
  • Voluntary service acting on your behalf.
  • Your Solicitor or legal representatives

Is any information transferred to or stored on servers based outside the European Economic Area?


How long do we keep your information?

We keep the information about you for a maximum of 1 year after the loan and or grant conditions have been fulfilled.

Who do we collect information from?

  • You
  • Your Medical Consultants and practitioners.
  • Housing Benefits/Council Tax.
  • Department for work and Pensions
  • Land registry.
  • Your Landlord

What are the consequences if we do not collect the data?

The council will not be able to award you a loan or grant as set out in the council's housing and homeless strategy.

Are any decisions about you made by automatic means?