Lifeline alarm service privacy statement

Why we collect information about you?

We collect information about you to enable you to use the service which is provided

What information we collect about you?

  • Name and address.
  • Date of birth.
  • Medical information.
  • Emergency contact details.
  • Next of kin details.

Who do we share information with?

  • Careium
  • PPP Taking Care Ltd
  • Publica Group Ltd
  • Your Emergency contacts
  • Your next of kin
  • Medical professionals and practitioners
  • Gloucestershire emergency services
  • Voluntary service acting on your behalf
  • Your solicitors and or legal representatives

Is any information transferred to or stored on servers based outside the European Economic Area?


How long do we keep your information?

We keep the information about you for a maximum of 7 years once the service has been cancelled.

Who do we collect information from?


What are the consequences if we do not collect the data?

The council will not be able to provide the lifeline alarm service to you.

Are any decisions about you made by automatic means?