Latest service update

Ubico has reported that all waste and recycling collections for today (Friday 15 February) have been completed, with the exception of Chelsea Square and Commercial Street.

Missed areas will be completed first thing on Monday 18 February. Please ensure that all bins, bags, boxes and caddies are presented on the roadside by 7am.

If you would like to report a missed collection, please use our report it form or telephone customer services on 01242 262626.


Updated: 4.23pm, Friday 15 February.

Please make sure your bins are at the kerbside by 7am on your collection day

All missed collections need to be reported within 48 hours.

Bin collection days

Find your collection day

Bank holiday collections

See changes to bin collections following bank holidays

Sorting your recycling

This is why it’s good to sort your recycling. Thanks to Gloucestershire Live for allowing us to share their video.

Our crews are out and about in the new bright green Romaquip recycling trucks.

These incredibly efficient vehicles enable us to take all the different materials away for recycling and separating your recyclable items means that they remain high quality.

This also ensures that the collection crews are able to minimise the amount of time they spend blocking roads.