Complaints about alleged anti-social behaviour privacy statement
Why we collect information about you
If you come to us with complaints about anti-social behaviour we need to collect information about you to help us investigate and respond to your concerns.
What information do we collect about you?
We collect information about:
- You (name, address, contact details)
Who do we share the information with?
- Complainant details are not shared with any organisation outside of Solace
- Gloucestershire Constabulary – we routinely share information with our colleagues as part of Solace (data sharing agreement in place).
- Gloucester City Council - we routinely share information with our colleagues as part of Solace (data sharing agreement in place).
Is any information transferred to or stored on servers based outside the European Economic Area?
No
How long do we keep your information?
We keep the information about you for a maximum of 3 years after the investigation of your complaint is completed
Who do we collect information from?
- You
What are the consequences if we do not collect the data?
The council will be unable to investigate your complaints.
Are any decisions about you made by automatic means?
No